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ETHERIALIFE
Welcome to Etherialife.com
Etherialife.com (henceforth ‘Etherialife’, ‘We’ or ‘Us’) is a trademark of Indralife UAB, a Lithuanian company with registration number 302863688. The contact phone number is +37067867467, and the email address is support@etherialife.com.
These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at www.etherialife.com (together or individually “Service”) operated by INDRALIFE UAB.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@etherialife.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.
To contact the Customer Service of Etherialfe.com, one should access the Contact section of the webpage and follow the instructions referred there.
INDRALIFE UAB is the owner of the Etherialife.com (henceforth, the ‘Website’). Etherialfe and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Etherialife.com, you accept these conditions. Please read the Terms & Conditions carefully. It explains what you can expect from us and what we expect from you. By accessing any areas of Etherialife.com, users ("Users") agree to be legally bound and to abide by the terms set forth below.
The Users of the Website, to obtain the status of Customers and therefore, obtain the Products, will have to fill out an identification and registration form, accepting the present Ts&Cs and all of that following the indications that they will receive through the Website itself.
The User of the website and therefore the Customer, has first to fill out a registration form and accept the Terms & Conditions. By doing so, he commits himself that the personal information which he is required to provide when he register is true, accurate, current and complete in all respects and he is not impersonating any other person or entity.
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@etherialife.com.
All your personal information is confidential and will be used only in accordance with our Privacy Policy. The personal data we might ask you to input in the registration form such as your name, e-mail address, billing address, delivery address, credit card or other payment information will be held by us in full compliance of our Privacy Policy and the The EU General Data Protection Regulation.
Please review our Privacy notice which also governs your visit to Etherialife.com to understand our practices.
The information available on or through this Site, and the Services supplied via or in connection with this Site, (including the editorial material provided by Etherialife’s experts), is intended as information only and does not constitute advice or medical advice. Products have not been approved by any medical or pharmaceutical licensing body. It is your responsibility to determine that the Products are suitable for you and it is not our responsibility to do so. The use of Etherialife.com is at User's sole risk. Neither Etherialife.com, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, can guarantee the information provided is error-free. The technical information provided on the website is based on the information provided by the relevant producers of the goods in our website. Etherialife.com reserves the right to modify or adapt the technical information without any notice. We constantly try to improve our services and update the information in our website to be as close as possible to the provided information of the Products manufacturers but the information is of a general nature and not intended to comprise of all the information relating to the subject matters referred to by the Site. Therefore, we do not accept any liability for any error or omission and exclude all liability for any action you may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this Site.
Our liability to you in connection with any Product purchased through the Website is strictly limited to the purchase price of that Product.
5.1. Purchases - If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
5.2. Availability - All orders are subject to acceptance and availability and may be withdrawn at any time. It is possible the goods ordered are not available for many different reasons. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product. The resulting cost will be refunded in a maximum period of 14 days. The refund of these quantities will be the limit of our responsibility before the Customer, if it would be impossible to deliver them the Products
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.
5.3. Pricing - Information displayed on the website as to pricing and availability is subject to change by Etherialife team. It is possible despite of our best efforts, a product to be mispriced. If the actual price of an ordered product is lower, we will charge you the lower price instead of the displayed one and we will send you the product. If, however, the actual price is higher than that stated on the website, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
5.4. Modification - Items can be removed or added to an order as long as it has not been shipped and is logistically possible. The refund of the money will be made through the same payment method used.
In the case of modifications in the order, it can result in a modification of the total cost, which is subject to an extra charge of shipping costs in the case the minimum purchase amount stipulated would not be reached, as well as the elimination of the aforementioned costs if the total cost is equal or superior to the minimum purchase amount indicated on the webpage.
5.5. Cancellation – In case you want to cancel your order before the shipment of the products, you can do so by contacting us through the email address pagalba@etherialife.lt, writing down your name, surname, phone number and the number of the invoice of your order. Order amount will be refunded using the same payment method used for the initial transaction. No expenses will incur as a consequence of the refund.
If the goods are already shipped and received by you and you still want to return them, you can still do so within 14 days from the day of delivery, by taking responsibility for the cost of returning the products to us. If the Customer wants us to pick up the returned items, the shipping costs will be deducted from the refundable order amount.
5.6. Returned items – If you have received the products you ordered and you want to return them, your cancellation is effective from the date you send us the e-mail and within 14 days after the date of delivery. Please contact us through the email address pagalba@etherialife.lt, writing down your name, surname, phone number, the number of the invoice of your order and the reason of cancellation, in case the product is disformed, faulty or mis-described .
Returned goods must be returned to their original packaging, unused and in perfect condition. The protective films shouldn’t be removed and labels should be in place and not peeled off. All documents accompanying the product should be returned as well, the purchase receipt and the guaranty document if there is any.
If for any reason the received item is used and treated in any way that makes it no longer marketable to other customers due to health & safety or hygiene reasons, we have the right to cancel our contract and refuse the refund of the order amount. Please return a product only if the prior requirements are satisfied. For any other cases such a deformed or faulty product, we can replace it with another product similar with the returned one or we will refund the full cost of the product at the final price you bought it including the transportation cost, using the lower price of the available delivery choices presented in our website. Please contact us to resolve any issue according to your satisfaction.
The money will be refunded to Customer’s account within 10 workable days, from the date of arrival of the returned product in our warehouse.
The Buyer's right shall be exercised in accordance with the provisions of the Civil Code and the Resolution of the Government of the Republic of Lithuania on the Approval of the Retail Trade Rules (No. 697 of 11 June 2001, 2014 version).
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.
Content found on or through this Service are the property of INDRALIFE UAB or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
8.1. In any way that violates any applicable national or international law or regulation.
8.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
8.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
8.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
8.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
8.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
8.7. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
8.8. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
8.9. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
8.10. Use any device, software, or routine that interferes with the proper working of Service.
8.11. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
8.12. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
8.13. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
8.14. Take any action that may damage or falsify Company rating.
8.15. Otherwise attempt to interfere with the proper working of Service.
9. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
10. No Use By Minors
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
11. Intellectual Property
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of INDRALIFE UAB and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of INDRALIFE UAB.
12. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@etherialife.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”
You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
13. DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
13.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
13.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
13.3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
13.4. your address, telephone number, and email address;
13.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
13.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our Copyright Agent via email at support@etherialife.com.
14. Error Reporting and Feedback
You may provide us either directly at support@etherialife.com or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
15. Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by INDRALIFE UAB.
INDRALIFE UAB has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
16. Disclaimer Of Warranty
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
17. Limitation Of Liability
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
18. Termination
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
19. Governing Law
These Terms shall be governed and construed in accordance with the laws of Lithuania, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
20. Changes To Service
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
21. Amendments To Terms
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.
22. Waiver And Severability
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
23. Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
24. Contact Us
Please send your feedback, comments, requests for technical support by email: support@etherialife.com.
Gift Vouchers
The ETHERIALIFE Gift Voucher can be used to buy any product sold by www.etherialife.com. The gift voucher can be transferred by email or printed to your friends, family members or anyone else you want.
The amount of the gift voucher can be chosen on the relative section and can be issued via email using an electronic voucher code which can then be redeemed in the Checkout on www.etherialife.com.
We will send it to the same email you received the confirmation of your order, right after we have taken your payment and process your order. The Gift Vouchers are valid for 6 months from the date of purchase.
How to use: Select the products you wish to order, add them to your basket and enter the electronic voucher code you received in the ‘Discount Code’ box. Then proceed to the Checkout following the usual procedure.
Gift vouchers can be used once and only one per order. If the full value of the voucher is bigger than the order amount, no change will be issued after the checkout procedure. Gift vouchers cannot be combined with any other discount code. If an order is cancelled and an amount has to be refunded but it was paid fully or partially with a voucher, then a new voucher will be issued of a same value.
Gift vouchers cannot be returned or refunded, cannot be converted to cash, cannot be used to buy another gift voucher.
In case of a fraudulently obtained voucher, we have the right to close customer accounts and take legal action to receive payment for any possible loss.
INDRALIFE and www.etherialife.com are not responsible for any voucher stolen, lost, or used without the designated recipient’s permission.
Any credit is valid for 3 months from the date of issue